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Answers about colocation, bare metal, the network, compute, and operations — collected from across the site.
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Grouped roughly in the order the services appear on the site.
What does Amherst Systems provide?
Amherst Systems provides colocation and bare metal in the Boston metro, on its own network, AS402389. Cloud-style VPS hosting, system administration, and development services are also available for teams that want compute and operations from the same partner.
Where does Amherst Systems operate?
Amherst Systems operates from Digital Realty BOS14 at 128 First Avenue, Needham, MA 02494, serving the Boston metro market. The facility holds SOC 2, SOC 3, PCI-DSS, and ISO 27001 and runs N+1 UPS and N+1 cooling.
What makes the network different?
Amherst Systems runs its own autonomous system with 100G of active Cogent transit, a separate standby TowardEX circuit, and a 100G port into MASS-IX in the same building. Standby capacity is excluded from the active total.
Who is Amherst Systems built for?
It is built for teams that want rack-level control and a direct engineering relationship: companies moving out of public cloud, agencies and providers needing regional presence, and businesses with hardware they would rather own than rent.
Does Amherst Systems build websites and web applications?
Yes. Amherst Systems offers development services for websites, dashboards, portals, internal tools, and other JavaScript or TypeScript projects that need custom scoping rather than a generic package tier.
Where is the Amherst Systems colocation facility?
Amherst Systems colocates at Digital Realty BOS14, 128 First Avenue, Needham, MA 02494, serving the Boston metro market. The facility holds SOC 2, SOC 3, PCI-DSS, and ISO 27001, and runs N+1 UPS and N+1 cooling.
What size footprints can I colocate?
Footprints start at a single rack unit and scale to a full 45U cabinet. Space is billed per U at $10.00 per month, dropping to $5.00 per U per month at ten units and above, and a full cabinet with 4kW and a 10G uplink is bundled at $1,315.00 per month.
How is colocation power billed?
Power is metered at 208V and billed per amp at $63.18 per month, which works out to $0.3038 per watt. Low-draw deployments can be billed per watt instead, so a 50W device is $15.19 per month.
Can I bring my own transit or peer directly?
Yes. The facility is carrier-neutral, so you can cross-connect to any provider in the building. A 1G port is included at no charge, and Amherst Systems also peers on MASS-IX over a 100G port for New England traffic.
Is remote hands available?
Yes. The facility has 24x7 onsite security personnel and technician access with biometric and photo badge control, and Amherst Systems can carry out hands-on work on your equipment under the system administration rates.
How much does colocation cost to start?
A minimum footprint of one rack unit with one 208V amp and the included 1G port starts at about $73 per month. Larger footprints move onto volume space pricing and metered power.
What does a full cabinet cost?
A full 45U cabinet with 4kW of power and a single 10G uplink is $1,315.00 per month with a $2,250.00 setup charge. That bundle is priced below the sum of the same components bought individually.
How is IP transit billed?
IP transit is billed on the 95th percentile and starts at 50 Mbps for $5.53 per month. Commitments receive 10% off from 2 Gbps, 15% off from 5 Gbps, and 20% off from 10 Gbps; usage above commit is $0.16 per Mbps.
Are there charges beyond space, power, and transit?
Ports above 1G carry a monthly charge and, at 40G and 100G, a one-time setup charge. Cross-connects to other providers in the building and any hands-on work are quoted with the footprint.
What is bare metal at Amherst Systems?
Bare metal is single-tenant hardware that Amherst Systems owns and operates on your behalf in Digital Realty BOS14. You get the whole machine with no hypervisor and no noisy neighbours, on the same network as our colocation customers.
How is bare metal different from colocation?
With colocation you own the hardware and we provide the space, power, and network. With bare metal we provide the hardware as well, so there is no capital purchase and no hardware lifecycle for you to manage.
How is bare metal priced?
Bare metal builds are quoted around the workload, since the machine profile, storage pattern, and bandwidth expectations drive most of the cost. Contact Amherst Systems for a quote on a specific configuration.
Can bare metal be managed?
Yes. Bare metal can be paired with the published system administration plans, which start at $100 per month for one server, or left entirely self-managed.
What is the Amherst Systems network?
Amherst Systems operates AS402389 from Digital Realty BOS14 with 100G of active Cogent transit, a standby TowardEX circuit, and a 100G port into MASS-IX for regional peering.
Who are the upstream carriers?
Active IP transit is delivered over a 100G Cogent port. A separate 10G TowardEX circuit remains on standby for failover and is not included in the active-capacity total.
What does peering on MASS-IX do for me?
MASS-IX is a New England peering fabric with a point of presence in the same building as our cabinets, so regional traffic can take a short, direct path instead of transiting out of the metro and back.
What is Amherst Systems VPS hosting used for?
Amherst Systems VPS hosting is designed for web applications, internal tooling, game servers, bots, and other workloads that need fast deployment, predictable plans, and NVMe-backed storage.
Where does Amherst Systems VPS hosting run?
VPS instances run on the same Boston-metro infrastructure and the same network, AS402389, as our colocation and bare metal customers, so a hybrid footprint stays on one network path.
Where can I view current Amherst Systems VPS pricing?
Amherst Systems publishes VPS pricing on a dedicated comparison page with separate managed and unmanaged paths so buyers can review the right pricing model directly.
Why does Amherst Systems split VPS pricing into managed and unmanaged pages?
The split makes the buying decision clearer. Unmanaged VPS is for teams that handle routine administration themselves, while managed VPS adds the published management layer on top of the selected base VPS plan.
Where should I go if I want self-managed VPS pricing?
Use the unmanaged VPS pricing page to compare the published Nano through Enterprise plans and review the base infrastructure pricing without an added management layer.
Where should I go if I want managed VPS pricing?
Use the managed VPS pricing page to review how the base VPS plan and the Lite, Standard, or Pro management layer fit together for a one-server deployment.
What is the starting price for Amherst Systems unmanaged VPS hosting?
Amherst Systems unmanaged VPS hosting starts at $4.99 per month for the Nano plan, with higher tiers available for more CPU, memory, storage, and bandwidth.
What is included with every unmanaged Amherst Systems VPS plan?
The published unmanaged VPS plans are positioned around NVMe storage, predictable monthly resource tiers, support availability, and the Amherst Systems uptime SLA.
Who is unmanaged VPS intended for?
Unmanaged VPS is intended for teams that are comfortable handling routine server administration, patching, configuration, and day-to-day operating-system work themselves.
How does managed VPS pricing work?
Managed VPS starts with a base unmanaged VPS plan and adds one of the published Lite, Standard, or Pro management tiers on top for one server.
Does managed VPS include the same base VPS infrastructure?
Yes. Managed VPS uses the same underlying VPS plans. The difference is that server administration, monitoring options, and response priority are added through the management layer.
Who is managed VPS intended for?
Managed VPS is intended for teams that want the flexibility of a VPS but do not want to handle all routine server administration themselves.
When should I choose a dedicated server instead of a VPS?
A dedicated server is the better fit when a workload needs single-tenant hardware, stronger performance consistency, direct infrastructure control, or software that should not share a host.
Are Amherst Systems dedicated servers single tenant?
Yes. Amherst Systems positions dedicated servers as single-tenant hardware reserved for one customer and one workload profile at a time.
How are dedicated servers priced?
Dedicated servers are quote based, with separate managed and unmanaged pricing-intent pages to clarify whether ongoing server administration is part of the engagement.
Why does Amherst Systems split dedicated pricing into managed and unmanaged pages?
The split separates the hardware decision from the support decision. Unmanaged dedicated is for teams that operate the box themselves, while managed dedicated adds the published management layer to a quoted dedicated server.
Are dedicated servers publicly priced on the site?
No. Dedicated hardware remains quote based so the server profile, storage layout, bandwidth expectations, and protection requirements can be matched to the workload.
Where can I compare the two dedicated options?
Use the dedicated pricing comparison page to choose between unmanaged dedicated and managed dedicated before opening the detail page that matches your operating model.
What does unmanaged dedicated mean on Amherst Systems?
Unmanaged dedicated means the server hardware is provisioned for your workload, but your team remains responsible for routine server administration and day-to-day operating decisions.
Is unmanaged dedicated still quote based?
Yes. The hardware stays quote based so the machine can be matched to the workload instead of forcing every deployment into a generic public template.
Who is unmanaged dedicated intended for?
Unmanaged dedicated is intended for teams that want single-tenant hardware and are comfortable running the server themselves.
How does managed dedicated pricing work?
Managed dedicated combines quote-based dedicated hardware with the published Lite, Standard, or Pro management layer for one server.
Is the dedicated hardware included in the management price?
No. The management plans are the admin layer only. The dedicated hardware itself is still quoted separately based on the workload and server requirements.
Who is managed dedicated intended for?
Managed dedicated is intended for teams that need single-tenant hardware but want Amherst Systems to handle routine administration, monitoring options, and operational support for that server.
What do Amherst Systems development services cover?
Amherst Systems development services cover custom websites, web applications, dashboards, portals, internal tools, and other JavaScript or TypeScript projects scoped around the actual requirements of the build.
Do you only build websites?
No. Websites are a common starting point, but the service also covers broader JavaScript or TypeScript work such as dashboards, admin panels, client portals, and custom browser-based tools.
Are development services sold as a package?
No. Amherst Systems positions development services as quote based so scope, integrations, content, project complexity, and launch requirements can be matched to the actual work instead of forced into a generic tier.
What does Amherst Systems system administration cover?
Amherst Systems system administration covers small administrative tasks, config edits, panel setup, installs, backup setup, monitoring-related alerting, and planned server work for a single-server scope.
Are the managed plans limited to one server?
Yes. Managed Lite, Managed Standard, and Managed Pro are published as one-server plans. They can be applied to managed VPS or managed dedicated deployments, while multi-server environments and broader scope are custom quoted.
What counts as emergency work?
Emergency work is framed as urgent incident or outage response billed at $150 per hour. Amherst Systems does not publish a numeric public SLA on the page.