Updates and patching
Operating system and package updates applied in planned windows, so security patches do not sit for months.
Routine maintenance, monitoring, installs, and urgent response. Planned work is $30 per hour, emergency response is $150 per hour, and monthly plans start at $100.
Available on anything we host — colocated hardware, bare metal, or virtual instances — and useful precisely when you do not want to be the person paged.
Concrete work rather than a vague retainer: the routine maintenance that slips, and the incidents that cannot wait.
Operating system and package updates applied in planned windows, so security patches do not sit for months.
Availability and resource monitoring configured, with alerts routed somewhere a human will see them.
Scheduled backups set up and a restore actually tested, because an untested backup is not a backup.
Control panels, web servers, databases, and runtime environments installed and configured properly the first time.
Baseline firewall, SSH, and access hardening so a new machine is not exposed while you get to it.
Urgent incident work billed at $150 per hour when something is down and needs attention now.
Each plan covers a single server and its routine administrative work.
Routine maintenance and monitoring for a single server.
Broader administrative coverage with faster response on planned work.
Hands-on operational coverage for a business-critical single server.
All plans cover one server. Additional servers, larger change windows, and broader operational scope are quoted separately.
Use these when the job has a defined end rather than open-ended hourly work.
Panel deployed and configured on a fresh server.
Baseline firewall, SSH, and access hardening pass.
Scheduled backups configured and a restore verified.
Work outside these fixed-price installs is billed at $30 per hour for planned work and $150 per hour for emergencies.
Management is available on colocated hardware, bare metal, and virtual instances alike, so one team covers the whole stack.
Scope, rates, emergency work, and how the plans are positioned.
Amherst Systems system administration covers small administrative tasks, config edits, panel setup, installs, backup setup, monitoring-related alerting, and planned server work for a single-server scope.
Yes. Managed Lite, Managed Standard, and Managed Pro are published as one-server plans. They can be applied to managed VPS or managed dedicated deployments, while multi-server environments and broader scope are custom quoted.
Emergency work is framed as urgent incident or outage response billed at $150 per hour. Amherst Systems does not publish a numeric public SLA on the page.